Introduction | Incluzun School of Excellence

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Module 2: Working in an Educational Setting

Navigating the Role of a Learning Support Assistant: Essential Skills and School Dynamics

Module Description (0:49)
Learning Outcomes
Introduction (0:49)
Working as a Learning Support Assistant
Required Documents
Gather Information
Key Documents Before You Begin Your First Day
Understanding the School Hierarchy and Structure (0:54)

Organizational Chart and Structure

Organizational Chart
Board of Education / Trustees
Teachers
Administrators
Support Staff
Specialists

Effective Collaboration and Communication Strategies in an LSA Role

Building Effective Communication Channels in the LSA Role: (1:21)
Characteristics of Effective Communication
Samples of Effective Means of Communication with Students
Meeting Etiquette (0:25)
Establishing Clear Roles and Expectations
School Policies (0:37)

Reporting a Concern as an Employee

Introduction
Submitting a Complaint
Gather Information About the Subject of Your Complaint
Review Laws or School Policies That Might Apply to Your Problem
Draft a Written Letter of Complaint
Discuss Your Problem Directly with the School
Consult the Regulator if Your Complaint Isn't Resolved

School Inspection / Accreditation

School Inspection / Accreditation

Time Management

Time Management (1:34)

Obligations

Attendance Obligations
Final Tips

Summary

Course Summary

Quiz

Knowledge Check

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Introduction

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